Frequently Asked Questions
Everything you need to know about your Daniel Wellington experience.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be in their original, unused condition with all protective films and packaging intact.
Are Daniel Wellington watches water-resistant?
Most of our watches have a water resistance of 3ATM, meaning they are resistant to light rain and splashes but should not be worn while showering or swimming.
How do I change my watch strap?
Our watches feature a quick-release mechanism or come with a small tool in the box, allowing you to easily swap straps to match your style in seconds.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna for installment payments.
Does my watch come with a warranty?
Yes, all Daniel Wellington watches come with a limited two-year warranty that covers manufacturing defects from the date of purchase.